ListKit

Andre Haykal Jr

Lewis Thompson

Everything about your account, billing, and how to get help. How billing works, cancellation and refund policy, integrations, and all the ways to reach the ListKit team.

Account, Billing and Support

Every account needs a Bundle. Credit packs are an add-on in Billing, and there's no leads-only or lower-volume plan today.

Can I buy only credits, or a smaller plan?

ListKit has no free plan or free trial. You need a Bundle to use the app, and once you're subscribed, searching and counts are free.

Is there a free plan, and can I search leads without a subscription?

If your credits are missing after a purchase or renewal, refresh, check Billing, then message us and we'll add them.

My credit balance shows 0 after buying or renewing. What should I do?

A Bundle costs $597 a month and includes 20 domains, 40 Google Workspace inboxes, about 1,000 emails a day, 10,000 credits a month and 20,000 stored contacts.

What's included in a Bundle and how much does it cost?

Add another Bundle on the Billing page to get about 1,000 more emails a day, plus more domains, inboxes and credits.

How do I add more sending volume (another Bundle)?

When you're charged, how each Bundle renews, billing terms, and what happens if a payment fails.

How does ListKit billing work?

Update your card in the ListKit customer portal, and find your invoices on the Billing page.

How do I update my payment method or download invoices?

Cancel each Bundle from the Billing page. It stays active until its renewal date, then everything is deleted.

How do I cancel my ListKit subscription?

All payments to ListKit are final. Read the full policy at listkit.io/refunds.

What is ListKit's refund policy?

What uses credits, what's free, how rollover and expiry work, and how to get more credits.

How do ListKit credits work?

Everything about your plan. What is included in your Bundle, how pricing works, how to upgrade your sending volume, and what the refund and cancellation policy covers.

Bundles and Billing

ListKit doesn't have a public API yet. Today you can send events to your CRM or other tools with webhooks.

What integrations does ListKit have, and is there an API?

Create a webhook on the Integrations page to send ListKit events, like positive replies, to your CRM, Zapier, Make or your own app.

How do I send ListKit events to my CRM or other tools with webhooks?

A community-built workflow for letting xAI's Grok Bot work your Master Inbox. Not an official ListKit feature.

How do I automate my ListKit inbox with Grok Bot?

Connect ListKit to the rest of your stack. Covers every available integration including webhooks, Zapier, CRM connections, CSV exports, and how to push leads directly from Order History into a campaign.

Integrations

Chat or email our team, support hours, and what to include when you report a bug.

How do I contact ListKit support or report a bug?

Join ListKit Outbound Labs on Whop from Education, and find the live coaching calls.

How do I join the ListKit community and Office Hours?

All the ways to reach the ListKit team. Live chat, the VIP Slack community, weekly office hours, email support, response time expectations, bug reporting, and where to find the Cold Email Mastery Course.

Support

Reset your password, get your login email changed by our team, and fix common sign-in problems.

How do I change my login email or password, or fix login problems?

Two ways agencies run client campaigns on ListKit today, and the trade-offs between them.

Can I use ListKit for my clients or run an agency on one account?

Sign-ups from your referral link are tracked in your FirstPromoter affiliate dashboard, not in Order History.

Where do I see who signed up with my referral link?

Invite a teammate by email from Members, what they share, and what to do if the invite doesn't work.

How do I add a teammate to my ListKit account?

Manage your ListKit account. How to update your login credentials, add team members, and manage user access.

Account Settings

Terms

Privacy Policy

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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