You're charged the day you buy a Bundle, and each Bundle renews on its own purchase date. ListKit doesn't prorate, and your renewal date can't be changed.
TL;DR
You're charged the day you buy a Bundle, not after warmup.
Each Bundle renews on its own purchase date: every month, every 6 months or every year, depending on its term.
No proration: an extra Bundle is charged in full the day you add it.
Your renewal date can't be changed.
All payments are final. Read the full policy at listkit.io/refunds.
When you'd use this
Use this to understand what you're charged, when, and what happens if a payment fails.
When you're charged
Your first charge happens the day you buy. Each Bundle then renews on the same date every period. For example, a monthly Bundle bought on the 15th renews on the 15th of each month.
To see what's coming, click your initials at the bottom left, then Billing. Upcoming charges shows your next charge, and each Bundle under Your sending bundles shows its renewal date.
Billing terms
Billing term | Price per Bundle |
Monthly | $597 a month |
6 Months (save 10%) | $3,223.80 every 6 months |
Annual (save 15%) | $6,089.40 every year |
You choose the term when you add a Bundle on the Billing page. For what each Bundle includes, see What's included in a Bundle and how much does it cost?
If you have several Bundles
Each Bundle is its own subscription with its own renewal date and its own charge. You can cancel any Bundle without affecting the others.
Extra charges
Your Bundle price includes its 10,000 credits a month, and there are no domain fees. You only pay more if you choose to:
Add another Bundle. See How do I add more sending volume (another Bundle)?
Buy a credit pack on the Billing page: +2,000 Triple-Verified credits for $47, one time. Credits from a pack expire 60 days after purchase.
Failed payments
If a renewal payment fails, your campaigns pause until the payment goes through. Update your card (see How do I update my payment method or download invoices?), then send us a message if anything still looks paused.
Cancelling and refunds
Your cancellation takes effect at the end of your current billing period, and you keep full access until then. When it takes effect, everything is deleted: your account, credits, Order History, campaigns, domains and inboxes. See How do I cancel my ListKit subscription?
All payments are final. Read the full policy at listkit.io/refunds. See What is ListKit's refund policy?
Expected outcome
You know when each Bundle is charged, what it costs on each term, and where to see your next charge.
FAQ
Am I charged while my inboxes are warming up?
Yes. Billing starts on the day you buy, not when you start sending.
Can I change my billing date?
No. Each Bundle renews on the day you bought it.
Why was I charged the full price for a Bundle I added mid-month?
ListKit doesn't prorate. A new Bundle is charged in full the day you add it and renews on that date.
Am I charged separately for credits?
No. Each Bundle includes 10,000 credits a month. Credit packs are optional one-time purchases.
Where do I see my next charge?
On the Billing page, under Upcoming charges and next to each Bundle.
Where are my invoices?
On the Billing page under Payment history. See How do I update my payment method or download invoices?
My card was declined. What happens?
Your campaigns pause until the payment goes through. Update your card in the customer portal, then send us a message if your campaigns are still paused.