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How do I cancel my ListKit subscription?

Written by Bourhan Sbalbal

THIS ARTICLE IS FOR: ✅ Self-Serve

Stage: Live

Owner: CS

Last updated: 2026-7-28

TL;DR

  • You can cancel your subscription from Settings → Billing.

  • Cancellation stops your subscription at the end of your current billing period — you keep access until then.

  • After cancellation takes effect, you lose access to your credits, order history, campaigns, domains, and all account data.

  • If you have multiple sending bundles, each can be cancelled independently.

When you'd use this / Why it matters

Use this article if you want to cancel your ListKit subscription and understand exactly what happens to your account, data, and domains afterward.

Step-by-step: How to cancel

  1. Click your profile name (bottom-left of the sidebar)

  2. From the menu that appears, select Settings

  3. Click Billing

  4. Scroll down to Your sending bundles

  5. Click the three-dot menu (...) next to the bundle you want to cancel

  6. Click Cancel subscription

About your sending bundles

Each sending bundle renews on its own date and can be cancelled independently. If you have more than one active bundle, cancelling one does not automatically cancel the others — repeat the steps above for each bundle you want to cancel.

You can see your bundle's renewal date, monthly price, and domain expiration date directly on the Billing page before cancelling.

What happens after you cancel

Your subscription remains active through the end of your current billing period — you keep full access until then. Once it officially ends, you will lose access to:

  • Your credits

  • Order History

  • Login access to your account

  • Your campaigns, replies, and stats

  • Your domains

  • Any data stored inside your account

  • Saved filters

This is a full account-level loss of access, not a partial downgrade — plan accordingly before cancelling if you need to export or save anything.

Before you cancel: what to save

Since cancellation removes access to your data, consider doing the following first:

  • Download any lists from Order History

  • Export or note any Saved Filters you want to reuse later

  • Save any campaign data, replies, or analytics you need from Email Engine

  • Confirm you don't need your current domains for anything outside ListKit

Expected outcome

You should now be able to:

  • Locate and complete the cancellation process

  • Understand exactly what you'll lose access to after cancellation

  • Take steps to preserve important data before your access ends

Troubleshooting / FAQs

Do I lose access immediately when I click Cancel subscription?
No. Your access continues through the end of your current billing period. Access is removed once that period ends.

I have multiple sending bundles. Does cancelling one cancel all of them?
No. Each bundle renews and cancels independently — you'll need to cancel each one separately if you want to end all of them.

Can I get my data back after cancelling?
Once cancellation takes effect, account data including credits, order history, campaigns, and saved filters are no longer accessible. Export or save anything important beforehand.

What happens to my domains specifically?
You lose access to your domains once cancellation takes effect. Domains were covered under your subscription and are tied to it.

Can I reactivate after cancelling?
If you'd like to resubscribe or have questions about reactivation, contact [email protected] or use in-app live chat.

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