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Why are my emails disconnected?
Bourhan Sbalbal avatar
Written by Bourhan Sbalbal
Updated over a month ago

Email accounts can disconnect for various reasons, but whatever the reason — it is not something you need to worry about as we are checking 24/7 and will reconnect if that ever happens.

🚨This is OUR RESPONSIBILITY (ListKit) as your dedicated tech partner.🚨

The main reasons for email disconnects are an upgrade in infrastructure on our end, a big log of emails that overwhelms the server, or simply a precaution by the warmup pool.

Whatever the reason, once they’re reconnected they’re simply good to continue and deliverability/your campaigns will not be affected.

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