ListKit

Setup progress shows on the Inboxes page.

Pre-warmed setup usually takes minutes, occasionally up to 72 hours. Branded setup takes up to 72 hours.

If inboxes are still missing after 72 hours, or you see an error, message us with a screenshot. Setup issues are fixed on our side.

Each Bundle includes 20 domains and 40 inboxes. You can send from the inboxes that are Ready while we fix the rest.

- Setup progress shows on the Inboxes page.
- Pre-warmed setup usually takes minutes, occasionally up to 72 hours. Branded setup takes up to 72 hours.
- If inboxes are still missing after 72 hours, or you see an error, message us with a screenshot. Setup issues are fixed on our side.
- Each Bundle includes 20 domains and 40 inboxes. You can send from the inboxes that are Ready while we fix the rest.

___________________________________________________________

Use this if you see fewer inboxes than you paid for, setup seems stuck, setup shows an error, or you are asked to set up inboxes you think you already have.

Open the Inboxes page from the sidebar (next.listkit.io/email-accounts). Check the total number of inboxes and their Warmup Status.

Check Billing &gt; Bundle Setup. It shows how many of your Bundles are set up and how many remain. A Bundle that isn't set up yet has no inboxes.

If setup shows an option to try again, use it.

If inboxes are still missing after 72 hours, or you see any error, message us with the error text and a screenshot. Send us a message in the app. Our support team replies Monday to Friday, 9am to 5pm ET, usually within 2 hours. Messages sent outside those hours are answered the next business day.

1. Open the Inboxes page from the sidebar (next.listkit.io/email-accounts). Check the total number of inboxes and their Warmup Status.
2. Check Billing &gt; Bundle Setup. It shows how many of your Bundles are set up and how many remain. A Bundle that isn't set up yet has no inboxes.
3. If setup shows an option to try again, use it.
4. If inboxes are still missing after 72 hours, or you see any error, message us with the error text and a screenshot. Send us a message in the app. Our support team replies Monday to Friday, 9am to 5pm ET, usually within 2 hours. Messages sent outside those hours are answered the next business day.

Send us a screenshot if you see messages like these:

The inbox is already added to your account

- "We couldn't load the pre-warmed pool"
- An error about too many inboxes
- "We couldn't start your setup"
- The inbox is already added to your account

All your inboxes show on the Inboxes page (40 per Bundle), either warming or Ready.

I paid for 40 inboxes but see 38. Why?

That's a setup issue we fix on our side. Message us. Replacement inboxes go through their own warmup.

It says "Set up your pre-paid ListKit Domains &amp; Inboxes" but my inboxes are active.

The banner means at least one of your Bundles isn't set up yet. Check Billing &gt; Bundle Setup. If every Bundle is set up and you still see it, message us.

Setup says it's complete but no inboxes appear.

Refresh the Inboxes page. If they still don't appear, message us with a screenshot.

Can I send from some inboxes while the rest are fixed?

Yes. Select only the inboxes that show Ready in your campaign.

Pre-warmed domains are out of stock. Is my setup stuck?

No. See <a href="https://docs.listkit.io/en/articles/16139818-what-are-pre-warmed-inboxes-how-do-i-set-them-up-and-what-if-they-re-out-of-stock">What are pre-warmed inboxes, how do I set them up, and what if they're out of stock?</a> for restock timing and your options.

<a href="https://docs.listkit.io/en/articles/16072232-how-do-i-set-up-new-branded-domains-and-inboxes-for-my-bundle">How do I set up new branded domains and inboxes for my Bundle?</a>

<a href="https://docs.listkit.io/en/articles/16139818-what-are-pre-warmed-inboxes-how-do-i-set-them-up-and-what-if-they-re-out-of-stock">What are pre-warmed inboxes, how do I set them up, and what if they're out of stock?</a>

<a href="https://docs.listkit.io/en/articles/17116677-my-inboxes-say-0-1-when-will-i-start-sending">My inboxes say 0/1. When will I start sending?</a>

<a href="https://docs.listkit.io/en/articles/16138178-how-do-i-contact-listkit-support-or-report-a-bug">How do I contact ListKit support or report a bug?</a>

- <a href="https://docs.listkit.io/en/articles/16072232-how-do-i-set-up-new-branded-domains-and-inboxes-for-my-bundle">How do I set up new branded domains and inboxes for my Bundle?</a>
- <a href="https://docs.listkit.io/en/articles/16139818-what-are-pre-warmed-inboxes-how-do-i-set-them-up-and-what-if-they-re-out-of-stock">What are pre-warmed inboxes, how do I set them up, and what if they're out of stock?</a>
- <a href="https://docs.listkit.io/en/articles/17116677-my-inboxes-say-0-1-when-will-i-start-sending">My inboxes say 0/1. When will I start sending?</a>
- <a href="https://docs.listkit.io/en/articles/16138178-how-do-i-contact-listkit-support-or-report-a-bug">How do I contact ListKit support or report a bug?</a>

Check setup progress on the Inboxes page and message us if inboxes are still missing after 72 hours or setup shows an error.

Some of my inboxes are missing or my setup is stuck. What should I do?

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Some of my inboxes are missing or my setup is stuck. What should I do?

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