THIS ARTICLE IS FOR: ✅ Self-Serve
Stage: Live
Owner: CS
Last updated: 2026-7-29
TL;DR
You can contact ListKit support directly in-app via chat, or through the ListKit VIP Slack community.
In-app chat is available from your profile icon or the chat button in the bottom-right corner.
Slack community invites are sent out manually each week.
Use in-app chat to report bugs or platform issues.
When you'd use this / Why it matters
Use this whenever you need help with your account, have a question about a feature, run into a bug, or want to connect with the ListKit team or community directly.
Ways to contact support
1. In-app chat (fastest)
Click your profile icon in the bottom-left corner, then select Support
Or click the chat button in the bottom-right corner of the app
2. ListKit VIP Slack community
Connect with the ListKit team and other users directly in Slack
See "Where can I find the ListKit Slack community and office hours?" for how invites work
Expected outcome
You should now be able to:
Know exactly where to go for support inside the app
Reach the team through in-app chat or Slack
Choose the right channel depending on your need
Troubleshooting / FAQs
What's the fastest way to get help?
In-app chat, accessible from your profile icon or the chat button in the bottom-right corner.
How do I join the Slack community?
See "Where can I find the ListKit Slack community and office hours?" for details.
Where do I report a bug?
Open a chat with the team in-app — see "How do I report a bug or a platform issue?" for what to include.