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What should I do if my domain is blacklisted?

Bourhan Sbalbal avatar
Written by Bourhan Sbalbal
Updated over a week ago

Understanding Domain Blacklisting Alerts

If you've received a notification that one of your domains has been blacklisted, you might be concerned about the impact on your email campaigns. However, in most cases, this situation requires no immediate action from you.

9/10 This Is Nothing to Worry About. Most Blacklists Are Pretty Useless.

The reality of email infrastructure is that there are hundreds of blacklists operating across the internet, and the vast majority have minimal impact on actual email deliverability. Important points to understand:

The Blacklist Landscape

  • Most blacklists are minor and have little to no influence on inbox placement

  • Major email providers (Gmail, Outlook, Yahoo) primarily use their own reputation systems

  • Many blacklist notifications come from monitoring tools that track even the most inconsequential listings

  • Low-impact blacklists are often used by monitoring tools to generate false alarms

What Really Matters for Deliverability

The only blacklists with significant impact are major ones like:

  • Spamhaus

  • Barracuda

  • SpamCop

  • Microsoft's internal blacklist

Being listed on smaller, obscure blacklists typically has no measurable effect on your campaign performance.

This Is Monitored By Your Tech Partners

As your dedicated technical team, we have robust monitoring systems in place:

  • We actively track the blacklist status of all domains in your infrastructure

  • Our systems distinguish between consequential and inconsequential blacklistings

  • We have established protocols for addressing any meaningful blacklist issues

  • Our team takes immediate action when a listing could potentially impact deliverability

If It Becomes an Issue, We Will Let You Know

Our approach to blacklist management is proactive and transparent:

  • If a domain appears on a high-impact blacklist that could affect your campaigns, we will notify you immediately

  • In such cases, we'll provide clear information about the listing and our mitigation plan

  • We'll handle the technical aspects of resolving the listing and restoring optimal deliverability

  • We'll recommend any temporary adjustments to your sending strategy if needed

If We Do Not Let You Know, Do Not Worry About It

The absence of communication from our team about a blacklisting means:

  • The listing is on a low-impact blacklist that doesn't affect deliverability

  • Our monitoring has determined it poses no threat to your campaign performance

  • No action is required from you or our technical team

  • Your campaigns continue to operate normally without disruption

Your Success Is In Our Best Interest

Our business model is aligned with your email campaign success:

  • We succeed when your campaigns generate results

  • We actively protect your sending infrastructure

  • We manage technical issues so you can focus on your business

  • We only escalate issues that genuinely require attention

In Summary

If you've discovered a blacklisting through your own monitoring or a third-party tool, but haven't heard from our team about it, you can confidently continue your normal operations without concern. Our specialized team monitors your infrastructure continually and will alert you if any action is ever needed.

Your domain's sending reputation is in expert hands, allowing you to focus on engaging with leads rather than technical maintenance.

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