The Contacts page lists every lead you've added to your campaigns in one table, so you can find a lead and see which campaigns they're in.
TL;DR
Contacts is the tenth icon in the left sidebar, right after Analytics.
It lists leads from all your campaigns. The columns are First name, Last name, Company, Email, Phone numbers and Campaigns.
Filter by campaign with All campaigns, or by By Status.
Custom fields from your CSV don't show as columns. They only appear as variables in your sequence.
Coming soon: removing a lead from a sequence after it has started, and per-lead status.
When you'd use this
Once you run more than one campaign, it gets hard to remember who you've already emailed. Contacts puts every lead in one place, so you can check a person before you add them to a new campaign, or look someone up when they reply or call you back.
How to use the Contacts page
Step 1: Open Contacts
Click the tenth icon in the left sidebar, right after Analytics. See Where is everything in the ListKit app? for the full sidebar.
Step 2: Narrow the list
All campaigns | Show leads from every campaign, or pick one campaign to see only its leads. |
By Status | Show only contacts with a given status. |
Step 3: Read the table
First name, Last name | The lead's name, as imported. |
Company | The lead's company. |
The address your campaign sends to. | |
Phone numbers | Any phone numbers stored for the lead. |
Campaigns | Every campaign this lead is part of. |
Step 4: Find a lead
Pick the campaign in All campaigns and scan the Email or Company column. To avoid emailing the same person twice, check the Campaigns column before you launch a new campaign to a similar audience.
Where do my CSV custom fields show up?
Not on the Contacts page. When you map a CSV column to Custom Field, it becomes a variable you can use in your emails. To see it, add the variable to a step in your sequence and open Preview Email. See How do I personalize emails with variables?.
Coming soon
We're working on more for this page. These aren't live yet:
Removing a lead from a sequence after it has started.
Per-lead status.
Expected outcome
You can see every lead across your campaigns in one table.
You know which campaigns a lead is in before you add them to another one.
FAQ
Where are the Contacts?
The tenth icon in the left sidebar, right after Analytics.
Why don't my custom fields show as columns?
Custom fields are stored as variables on the lead. They only appear when you use them in your sequence. Use Preview Email to check them. See How do I personalize emails with variables?.
Where do I see a lead's replies?
In Master Inbox. Search for the lead there. See How does Master Inbox work?.
Can I download my leads from this page?
If you're a Monetise member, your 100 starter leads appear on the Contacts page and you can download them as a CSV. See I'm a Monetise or Client Ascension member. What's included and how do I get help?. For leads you exported from ListKit, the download is in Order History.
Can I remove a lead from a running sequence here?
Not yet. It's coming soon, along with per-lead status.
How do I stop a lead from being emailed right now?
Change their category to Unsubscribed in Master Inbox. See How can I see which leads bounced or unsubscribed, and how do I block a contact?.