TL;DR
Credits do not roll over to the next billing period.
Any unused credits at the end of your billing cycle are forfeited.
Your full credit allotment resets and refreshes with each renewal.
Plan your usage within each billing period to avoid losing credits.
When you'd use this / Why it matters
Use this if you're wondering whether leftover credits carry forward to next month, or if you're trying to plan your usage before your billing period ends.
The short answer: credits do not roll over
Whatever credits you don't use by the end of your billing cycle are forfeited. When your subscription renews, you receive your plan's full credit allotment again — but any unused credits from the previous period are not added on top or carried forward.
Why this matters for planning
Since credits reset rather than accumulate, it's worth using what you need within each billing cycle. Waiting to "save up" credits across multiple months won't work — only the credits granted in your current cycle can be spent, and they expire when the cycle ends.
Troubleshooting / FAQs
Can I request my unused credits be carried over?
No. Credits do not roll over under any circumstance.
When do my credits reset?
Your credits reset at each subscription renewal, in line with your billing cycle. Your renewal date is shown on the Billing page (click your initials at the bottom left, then Billing).
Is there a way to get more credits if I run out early?
Yes. Buy more in the app anytime: click Get more credits at the top of any page, or add another bundle (each adds 10,000 credits per month). Our team is happy to help you pick the right amount. See How do I upgrade my Bundles sending volume?