Need to update your credit card or payment details? You can easily manage your payment information through our Customer Portal in just a few clicks. This guide will walk you through the process step-by-step.
Step 1: Access the Customer Portal
Click on the following link to access the customer portal: Customer Portal Login
Step 2: Enter Your Account Email
On the login page, enter the email address you use for ListKit billing and click Send.
Step 3: Check Your Email
You will receive an email from LISTKIT, LLC with the subject line "Your Customer Portal Login Link." Open the email to proceed. If it doesn't arrive within a few minutes, check spam or contact support via in-app chat.
Step 4: Log In to Your Customer Portal
In the email, click on the Log in to your customer portal link. This will take you to your account dashboard.
Step 5: Locate Your Current Payment Method
Once logged in, you will see your current payment method listed under the section labeled Payment Method. Click on the Add Payment Method button.
Step 6: Add a New Payment Method
Enter the details of your new payment method in the fields provided, then click Add. If asked, set it as your default payment method.
(Optional) Step 7: Remove the Old Payment Method
After adding the new payment method, locate your old payment method and click on the X next to it to remove it.
Step 8: Confirmation
Your payment method is now updated! Your default payment method is used for all future renewals, including every bundle on your account.