While we generally don't recommend interrupting your cold outreach campaigns—especially if you're already seeing results—we understand that sometimes you may need to take a break. Maintaining momentum in outreach is crucial for success, but if you need to pause temporarily, this guide will help you manage your subscription.
How to Pause Your ListKit Subscription
You have two options to pause your subscription:
Option 1: Contact Support
Reach out to our support team through the in-app live chat, and they can pause your subscription for you.
Option 2: Self-Service Method
Follow these steps to pause your subscription yourself:
Log in to your ListKit dashboard using your registered email
Click on your profile icon in the bottom left corner of the dashboard and select "Settings" from the dropdown menu
On the settings page, click on "Subscription Plan" (located above your profile icon)
Select "Pause subscription"
When prompted with the confirmation, select "Confirm" to complete the pause process.
How to Unpause Your ListKit Subscription
When you're ready to resume your cold outreach efforts, you can unpause your subscription using one of these methods:
Option 1: Contact Support
Reach out to us via the in-app live chat, and our support team can reinstate your subscription quickly.
Option 2: Self-Service Method
Follow these steps to unpause your subscription yourself:
Log in to your ListKit dashboard
Navigate to any functional tab (e.g., the "B2B Search" tab)
Look for the "Resume subscription" option and click on it
Confirm the transaction by clicking "Accept" (you will be charged the standard price of your previous plan)
Your subscription will be immediately reinstated, restoring full access to your ListKit account
Need Additional Help?
If you encounter any issues during the pause or unpause process, our support team is ready to assist. Reach out through the in-app live chat with any questions or concerns.
Remember, consistent outreach typically yields the best results, so we recommend pausing only when absolutely necessary and resuming as soon as possible to maintain your campaign momentum.