TL;DR
Signatures are set per inbox on the Inboxes page, one inbox at a time or in bulk.
ListKit adds the signature automatically to every email the inbox sends. Don't add a signature or %signature% to your sequence.
If you already typed %signature% into a sequence, delete it so the signature isn't added twice.
Keep it short: name, title, company and an unsubscribe line. No images, and no links.
When you'd use this
Use this after setup, when you add new inboxes, or when you want to change what appears at the bottom of your emails.
Update one inbox
Open the Inboxes page from the sidebar (next.listkit.io/email-accounts).
Open the menu on the inbox's row and choose Update Email Signature.
Type your signature and save it.
Update many inboxes at once
Open the Inboxes page from the sidebar (next.listkit.io/email-accounts).
Tick the inboxes you want, or use Bulk selection options to select a page or all inboxes.
In the bar that appears, choose Update signature, enter the signature and save.
If your two personas use different names, update each persona's inboxes separately so each signature matches its sender name.
What to include
Your full name
Your job title and company
Optional: a phone number
An unsubscribe line, for example: To stop receiving emails, reply with UNSUBSCRIBE
The unsubscribe line helps with compliance and gives people a way to opt out without marking you as spam. Leave out links and images: they can hurt deliverability.
Expected outcome
Every email, in every step of every campaign, goes out with the signature of the inbox that sends it.
FAQ
Do I need to add %signature% or a signature to my sequence?
No. ListKit adds the signature at send time. If %signature% is in your sequence from older instructions, remove it to avoid a duplicate signature.
Why can't I see my signature in the sequence preview?
The preview doesn't show it. The signature is added when each email is sent.
My signature is missing from sent emails. What do I check?
Check that the signature is saved on the inbox that sends the campaign. If it still doesn't show, message us with the inbox address.
Is the signature the same on all inboxes?
Only if you set it that way. Each inbox has its own signature.
Can I add a logo or image?
No. Keep signatures to plain text.