THIS ARTICLE IS FOR: All ListKit customers
Stage: Onboarding
Owner: Said
Last updated: July 2026
TL;DR
There are two calls available, a Demo Call before you subscribe, and a 1-on-1 Onboarding Call after you sign up
The Demo Call is a free 15-minute call to see if ListKit is the right fit for you, book it at listkit.io
The Onboarding Call is included in your Bundle, a live session with a campaign expert to get your setup done correctly
After subscribing and starting your domain and inbox setup, you will receive an email with a link to book your onboarding call
Both calls are with real people from the ListKit team, Monday to Friday, 9am to 5pm EST
Come prepared with your target audience, what you sell, and any questions you have
Why this matters / When you'd use this
These two calls are the fastest way to get set up correctly and avoid common mistakes early on. The Demo Call helps you decide if ListKit is the right move. The Onboarding Call makes sure that once you are in, everything, your domains, your leads list, and your scripts, is pointed in the right direction before your campaigns go live.
The Demo Call - Before you subscribe
What it is
A free 15-minute strategy call with a real member of the ListKit team. Not a bot, not a recorded walkthrough, a live conversation where you can ask questions and get an honest answer on whether ListKit is the right fit for your business.
What gets covered
A walkthrough of the platform and what is included in Bundles
Your specific use case, who you are trying to reach and what you sell
Honest guidance on whether ListKit makes sense for your situation
Pricing and sending volume recommendations based on your goals
How to book it
Visit listkit.io and click the Book a Demo button in the top right corner of the page, or anywhere on the homepage.
The Onboarding Call - After you subscribe
What it is
A 1-on-1 video call with a ListKit campaign expert, included with every Bundle at no extra cost. This is where your team and the ListKit team get on a call together to make sure everything is configured correctly and you are set up for a strong first campaign.
What gets covered
Your domains and inboxes are reviewed, the expert checks that everything is configured correctly, and if anything is off, they will fix it with you live on the call
Your first leads list is built together, the expert helps you identify and export the best contacts to match your ICP
Your next steps and what to expect will be discussed during the call
What ListKit configures for you on this call
Domains and inboxes verified, corrected if needed, and connected
Warmup initiated and running in the background
First leads list built and exported together
How to book it
After subscribing and starting the setup process for your domains and inboxes, you will receive an email with a link to book your onboarding call. Click the link and pick a time that works for you.
If you do not see the email, check your spam folder first, then reach out via Intercom chat or at [email protected] and the team will send you a new link right away.
What to prepare before either call
Coming prepared makes a big difference. Before joining either call, have the following ready:
Know your target audience
Who are you trying to reach? Think about industry, job title, company size, and location. The more specific the better, the onboarding expert will use this to help you build your first leads list live on the call.
Know what you sell
Be ready to describe your offer in one or two sentences, what you do, who it is for, and what result it delivers.
Know your sending volume goal
Have a rough idea of how many emails per day you want to send. If you are unsure, use the ROI calculator at listkit.io to model out what different volume tiers could mean for your business.
Bring your questions
Write down anything you are unsure about before the call. Both calls are with real experts, use the time.
Expected outcome
After your Demo Call, you will have a clear picture of whether ListKit is right for you and which Bundle tier makes sense for your goals.
After your Onboarding Call, your domains and inboxes will be verified and warming, your first leads list will be exported and ready, and you will be on track to launch your first campaign within 3 weeks of signing up.
Troubleshooting / FAQs
I subscribed but have not received a booking link for my onboarding call.
Check your spam folder first. If it is not there, reach out via Intercom chat or email [email protected] and the team will send you a new link right away.
Can I bring my team to the onboarding call?
Yes. The onboarding call is for your entire team, bring anyone who will be involved in running campaigns.
What if my domains are not set up correctly before the call?
Do not worry about it. The expert will check your domain and inbox configuration live on the call and help you fix anything that is not right before you leave.
What if I need to reschedule?
Reach out to the team via Intercom chat or email [email protected].
What are ListKit's call availability hours?
Monday to Friday, 9am to 5pm EST. Available slots will be shown when you go through the booking page.
Is the Demo Call really free with no commitment?
Yes. It is a 15-minute strategy call with no obligation. The team will walk you through the platform and give you an honest answer on whether it is a fit for your situation.
What if I have questions after my onboarding call?
You have access to Intercom support Monday to Friday, plus the VIP Slack community with weekly office hours and live webinars.