THIS ARTICLE IS FOR: All ListKit customers
Stage: Onboarding
Owner: Said
Last updated: July 2026
TL;DR
Credits are used to export leads and use certain AI features, not for sending emails
Every Bundle includes monthly credits based on your sending volume tier, starting at 10,000 credits per month
Exporting a triple-verified email costs 1 credit per lead, this is always required
Adding phone numbers costs 3 credits per number found, you are only charged when a number is actually found
Using the AI Script Writer inside Email Engine costs 100 credits per script
Email sends never cost credits, your daily sending volume is set by your Bundle tier
Why this matters / When you'd use this
Every time you export leads or generate a script, credits are being used. Understanding how the credit system works means you will never run out unexpectedly mid-month, never pay for data you did not need, and always get the most value out of your monthly balance.
This article is relevant from day one, the moment you run your first export or generate your first campaign script.
How credits work
Credits are ListKit's currency for accessing lead data and certain AI features. They are deducted when you export leads from the database or use the AI Script Writer to generate a campaign sequence.
Credits are not used for sending emails. Your daily sending volume is determined entirely by your Bundle subscription tier and never touches your credit balance.
How many credits do I get per month?
Your monthly credit balance is included in your Bundle and scales with your sending volume tier:
1,000 emails per day - $597/month
10,000 credits per month
2,000 emails per day - $1,194/month
20,000 credits per month
3,000 emails per day - $1,791/month
30,000 credits per month
5,000 emails per day - $2,985/month
50,000 credits per month
10,000 emails per day - $5,970/month
100,000 credits per month
What costs credits?
Triple-Verified Emails: 1 credit per lead
Every export requires triple-verified emails. This is mandatory and cannot be removed, it is what keeps your bounce rates low and your sender reputation protected. You are charged 1 credit for every successfully verified email in your export.
Mobile Phone Numbers (US only): 3 credits per number found
Optionally add US mobile phone numbers to your export. You are only charged when a number is actually found in the database, not per row attempted. If a contact does not have a mobile number on file, no credits are deducted for that row.
AI Script Writer: 100 credits per script
When you use the AI Script Writer inside Email Engine to generate a cold email sequence, it costs 100 credits per script. This includes the full 3-step sequence with A/B variants ready to launch.
What costs credits when enriching an existing list?
If you are uploading a CSV to enrich contacts you already have, here is what each field costs:
Free - 0 credits:
First Name
Last Name
Job Title
Location
Person LinkedIn URL
Business Email (unverified)
Personal Email (unverified)
Paid:
Business Email with Verification: 1 credit per lead
Mobile Phone Number: 3 credits per number found
AI Personalized Line: 1 credit per line
What is included free with every export?
The following fields are always included at no credit cost with every export, regardless of your tier:
Company name, job title, LinkedIn URL, location, domain, industry, company website, department, country, city, state, keywords, and company size.
You are only charged for verified emails and any optional enrichment fields you choose to add.
How to use credits efficiently
Only export what you need
Credits are deducted at the point of export. Filter and refine your search first, then only export the contacts you are ready to use in a campaign. Avoid large bulk exports of leads you are not ready to act on.
Set a Max Leads Per Company limit
When exporting, use the Max Leads Per Company setting to avoid pulling too many contacts from the same organization. This keeps your list diverse and stretches your credits further across more companies.
Only add phone numbers when you need them
Mobile numbers cost 3 credits each. If your outreach is email-only, skip the phone number toggle to preserve your balance.
Be intentional with the AI Script Writer
Each script costs 100 credits. Review your targeting and offer before generating so you are not regenerating the same campaign multiple times unnecessarily.
Check your Order Summary before confirming
The Order Summary panel on the right side of the Confirm and Export screen shows exactly how many credits will be used and what your remaining balance will be before you commit. Always review this before exporting.
Expected outcome
Once you understand how credits are used, you will be able to plan your exports confidently each month, knowing exactly what each action costs before you take it. Most customers on the base tier of 10,000 credits per month have more than enough for consistent weekly exports and regular script generation without running low.
If you find yourself consistently running out of credits before the month ends, it is usually a sign that you are ready to upgrade to a higher Bundle tier.
Troubleshooting / FAQs
Do unused credits roll over to the next month?
Reach out to support at [email protected] or check your account settings to confirm the rollover policy on your specific plan.
What happens if I run out of credits mid-month?
You will not be able to export more leads or generate new scripts until your credits refresh at the start of your next billing cycle. If this happens regularly, consider upgrading your Bundle tier.
Can I buy additional credits without upgrading my plan?
Reach out to [email protected] to discuss options if you need additional credits outside of your monthly allocation.
Do email sends cost credits?
No. Sending emails through Email Engine is completely separate from credits. Your daily sending volume is fixed by your Bundle tier and never touches your credit balance.
Does searching or filtering the database cost credits?
No. You can search, filter, and browse leads freely inside AI Search without any credit deduction. Credits are only used when you confirm and export.
Why am I being charged fewer credits than expected on a phone number export?
Mobile phone numbers are only charged when a number is actually found in the database. If a contact does not have a number on file, no credits are deducted for that row, so your total will often be lower than the maximum possible charge.
Where can I see my credit balance?
Your available credits and post-export balance are shown in the Order Summary panel on the right side of the Confirm and Export screen, before you finalize any order.