ListKit

There's no pause button for an inbox. To stop an inbox from sending, remove it from your campaigns.

To remove an inbox for good, delete it from its row menu on the Inboxes page. Deleting can't be undone.

Judge an inbox by its campaigns' replies. Falling positive replies or a reply rate below 1% are the signals to look into.

Need a replacement inbox? Message us. A new inbox needs its own warmup.

- There's no pause button for an inbox. To stop an inbox from sending, remove it from your campaigns.
- To remove an inbox for good, delete it from its row menu on the Inboxes page. Deleting can't be undone.
- Judge an inbox by its campaigns' replies. Falling positive replies or a reply rate below 1% are the signals to look into.
- Need a replacement inbox? Message us. A new inbox needs its own warmup.

___________________________________________________________

Use this to rest an inbox, take it out of a campaign, or remove one you no longer need.

Open the Campaign page from the sidebar.

Open the menu on the campaign's row and choose Edit.

Go to the Campaign Setup step and untick the inbox under the sending inboxes.

Move to another step or finish editing. Your changes save when you move between steps.

1. Open the Campaign page from the sidebar.
2. Open the menu on the campaign's row and choose Edit.
3. Go to the Campaign Setup step and untick the inbox under the sending inboxes.
4. Move to another step or finish editing. Your changes save when you move between steps.

Repeat for every campaign that uses the inbox. The inbox stays in your account, keeps warming up in the background, and you can add it back at any time.

Open the Inboxes page from the sidebar (next.listkit.io/email-accounts).

Open the menu on the inbox's row and choose Delete.

1. Open the Inboxes page from the sidebar (next.listkit.io/email-accounts).
2. Open the menu on the inbox's row and choose Delete.
3. Confirm.

Deleting can't be undone. Remove the inbox from your campaigns first. To delete several, select them and use Delete in the bar that appears.

Look at the campaigns it sends in. If they keep a reply rate above 1% and get positive replies, the inbox is fine. Ignore the bounce rate while replies are healthy. If positive replies drop and bounces are high, follow <a href="https://docs.listkit.io/en/articles/16648793-why-is-my-bounce-rate-high-and-how-do-i-fix-it">Why is my bounce rate high and how do I fix it?</a> If you think an inbox is burned, message us before you delete it.

The inbox stops sending in the campaigns you removed it from, or it is gone from your account. Your other inboxes and campaigns keep running.

Does removing an inbox from a campaign affect warmup?

No. Warmup runs on its own whether or not the inbox is in a campaign.

Can I add an inbox back to a campaign later?

Yes. Edit the campaign and tick it again in Campaign Setup.

Message us. A replacement inbox has to warm up before it sends campaigns.

There's no pause for inboxes. Remove it from your campaigns instead.

No. Deleting is permanent. Message us before you delete if you're unsure.

<a href="https://docs.listkit.io/en/articles/16893671-is-my-inbox-burned-how-do-i-check-inbox-health">Is my inbox burned? How do I check inbox health?</a>

<a href="https://docs.listkit.io/en/articles/16146357-how-many-emails-can-i-send-per-day-and-can-i-change-my-daily-limit">How many emails can I send per day, and can I change my daily limit?</a>

<a href="https://docs.listkit.io/en/articles/16648793-why-is-my-bounce-rate-high-and-how-do-i-fix-it">Why is my bounce rate high and how do I fix it?</a>

<a href="https://docs.listkit.io/en/articles/13789882-how-do-i-create-a-campaign-in-email-engine">How do I create a campaign in Email Engine?</a>

- <a href="https://docs.listkit.io/en/articles/16893671-is-my-inbox-burned-how-do-i-check-inbox-health">Is my inbox burned? How do I check inbox health?</a>
- <a href="https://docs.listkit.io/en/articles/16146357-how-many-emails-can-i-send-per-day-and-can-i-change-my-daily-limit">How many emails can I send per day, and can I change my daily limit?</a>
- <a href="https://docs.listkit.io/en/articles/16648793-why-is-my-bounce-rate-high-and-how-do-i-fix-it">Why is my bounce rate high and how do I fix it?</a>
- <a href="https://docs.listkit.io/en/articles/13789882-how-do-i-create-a-campaign-in-email-engine">How do I create a campaign in Email Engine?</a>

Remove an inbox from your campaigns to stop it sending, or delete it permanently from the Inboxes page.

How do I stop an inbox from sending, or delete it?

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How do I stop an inbox from sending, or delete it?

TL;DR

When you'd use this

Stop an inbox from sending (keep it)

Delete an inbox (permanent)

How to tell if an inbox has a problem

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