THIS ARTICLE IS FOR: ✅ Both
Stage: Live
Owner: CS
Last updated: 2025-12-15
TL;DR
You can change the login email tied to your ListKit account from Settings.
The update takes effect immediately for future logins.
If you can’t access your old email, support can help update it manually.
When you’d use this / Why it matters
Use this if you need to update the email address you use to log in to ListKit (for example, switching work emails or fixing an incorrect address). Keeping this up to date ensures uninterrupted access and support communication.
Step-by-step: Change your ListKit account email
1. Log in to ListKit
Go to listkit.io
Log in with your current email and password
2. Open account settings
Click your initials (profile icon) in the bottom-left corner of the dashboard
Select Settings from the menu
3. Change your email
In the Email section, click Change on the right side
4. Enter your new email
In the popup:
Enter your new email in New Email Address
Re-enter it in Confirm New Email Address
Click Change Email
5. Done
Your new email will now be used for all future logins.
Expected outcome
You should now be able to:
Log in using your new email address
Receive account and support communications at the updated email
Troubleshooting / FAQs
I no longer have access to my old email. What should I do?
Contact support via:
In-app live chat, or
Email: [email protected]
The team can verify your account and update the email from their side.
Does this affect my campaigns, credits, or billing?
No. This only changes the login email, not your data or subscription.
Do I need to verify the new email?
No additional verification step is required inside the app.
Updating your account email takes less than a minute and ensures you always have secure access to your ListKit account.