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How do I add a user to my ListKit account?

Written by Andre Haykal Jr

TL;DR

  • Admins can invite teammates under the same subscription.

  • Each teammate gets their own login and role (for example Member), and shares the same plan, data and credits. Anything a teammate exports uses the shared credit balance.

  • Invites are sent from [email protected].

  • If the invite isn’t received, check Pending in Members + spam/junk.
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When you’d use this / Why it matters

Use this when you want a teammate to access ListKit without buying a separate plan. Adding users helps teams collaborate while keeping all exports, credits, and data in one shared workspace.

Step-by-step: Invite a new user (Admin only)

1) Log in as the Admin

Sign in to the main ListKit account (the one with the active subscription).

2) Open Members

  1. Click your initials in the bottom-left corner.
    ​

  2. Select Members.

3) Send an invite

  1. Click Invite member.

  1. Enter:
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    • Email Address

    • First Name

    • Last Name

  1. Click Send Invite.

✅ The user will appear in Members with a Pending status.

What the invited user needs to do

  1. Check their inbox for an email from [email protected] with the subject:
    ​ “You’ve been invited to join ListKit”

  1. Open the email and click Reset Your Password (this sets the password for the new account).

  1. Create a password and confirm it.

  1. Click Reset password.

  1. Log in using their email + new password.

✅ Once logged in, they’ll have access to the shared workspace (leads, data, and credits) under the admin’s subscription.

Troubleshooting / FAQs

My teammate didn’t receive the invite. What should I do?

  • Confirm the email address is correct in Members

  • Check for a Pending invite

  • Ask them to check spam/junk for an email from [email protected]

  • If it still doesn’t arrive, contact support via in-app live chat or email [email protected]

Does adding users cost extra?

No. Teammates are added under your subscription, up to your plan's user limit. The Members page shows how many seats you can use.

Can I give a VA or an AI assistant its own login?

Yes. Invite them as a member so you can remove their access later without changing your own password. See How do I automate my ListKit inbox with Grok Bot?

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